Purpose and scope of collection

Confidentiality of customer information is one of the priorities to create the best online shopping experience for you at Wasada.vn. We understand the reasonable use and confidentiality of information will show the interest of Wasada.vn for you. Wasada.vn is committed to using the information above to improve the quality of customer service and create a safe online shopping environment at Wasada.vn. Specifically, your information is only for:

  • The main data collection on the Wasada e-commerce application includes: email, phone, login, login password, address of the customer. This is the information that Wasada requires customers to provide mandatory when registering for service and to Wasada contact confirmation when registering to use the service on eCommerce website to ensure the interests of consumers.
  • For Members who are customers, during the transaction, payment at the Wasada e-commerce website, Wasada only keep detailed information about the customer's paid orders, information about the bank account number of the customer. will not be stored.
  • Wasada will also use personal identification information of the Member and some non-personally identifiable information (such as cookies, IP address, browser type, total date, etc.) to increase responsiveness. of Wasada in terms of pages and services, as well as on developing new features, features, and services based on ongoing trends and preferences.
  • Members will be solely responsible for the confidentiality and retention of any use of the service under their registration name, password and email box. In addition, the User is responsible for promptly informing Wasada of unauthorized use, abuse, breach of security, retention of a third party's registration name and password in order to take appropriate action. well suited.

The scope of information use

The Wasada.vn website uses the Member Information provided to:

  • Providing services to Members.
  • Submit notices on information exchange activities between the Member and Wasada e-commerce Website.
  • Preventing activity that destroys a user's User account or tampering with a Member.
  • Contact and resolve with the Member in special cases.
  • Do not use the Member's personal information other than for the purpose of confirming and related to the transaction at the Wasada eCommerce website.
  • In case of legal requirements: Wasada e-commerce website is responsible for providing information to the Member when requested by the judicial authorities, including the Procuracy, the court, the public security organs investigate Regard to some law violation of the customer. In addition, no one has the right to infringe the Member's information.

Information storage time

The personal data of the Member will be kept until the request for cancellation or self-registration of the User and cancellation. The remainder of your personal information will remain confidential in Wasada's servers.

Address of the unit collecting and managing information:

  • KNH Solutions
  • Address: 59 Street 5, Quarter 1, Hiep Binh Chanh Ward, Thu Duc District, Ho Chi Minh City, Vietnam Phone Number: (84-168) 798 5851
  • Phone Number: (84-168) 798 5851
  • Contact: www.wasada.vn/lien-he

Means and tools for users to access and edit their personal data

Members have the right to self-check, update, adjust or cancel their personal information by logging into the account and editing personal information or requesting the Wasada eCommerce site to do so.

Commitment to confidentiality of customer information

Personal Information of the Member on the Wasada Web Site is covered by Wasada's absolute privacy policy in accordance with the privacy policy of the Wasada eCommerce website. The collection and use of information by each Member shall be made only with the consent of the customer, except where otherwise provided by law. Wasada pledged that:

  • Not to use, transfer, supply or disclose to any third party personal information of the Member without the consent of the Member.
  • In the event that the host of information is hacked by hackers resulting in personal data loss, Wasada will be responsible for reporting the incident to the investigating authorities for timely processing and notifying the Member. Are known.
  • Absolute confidentiality of all Member's online transaction information includes the digital voucher account information in the Wasada secure data center.
  • Wasada Management requires individuals to register / purchase a Member, must provide relevant personal information such as full name, contact address, email, identification number, phone number, account number, payment card number ..., and is responsible for the legality of the above information. The Wasada Management Board is not responsible nor does it resolve any complaints relating to such Member's interests if it considers that all of the Member's personal information provided upon initial registration is inaccurate.
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